Privacy Policy
ARTICLE 1: PREAMBLE
This privacy policy applies to the website: www.lesoleilho.com
The purpose of this privacy policy is to inform users of the site about:
- How their personal data is collected and processed. Personal data is any information that can identify a user, including first and last names, age, postal address, email address, location, or IP address;
- The rights of users regarding this data;
- The person responsible for processing the collected personal data;
- To whom this data is transmitted;
- The website’s policy regarding “cookies.”
This privacy policy complements the legal notice and the General Terms of Use, which users may consult at the following address: https://lesoleilho.com/mentions-legales/
ARTICLE 2: GENERAL PRINCIPLES REGARDING DATA COLLECTION AND PROCESSING
In accordance with Article 5 of the European Regulation 2016/679, the collection and processing of user data respect the following principles:
- Lawfulness, fairness, and transparency: data can only be collected and processed with the user’s consent. Whenever personal data is collected, the user is informed of the collection and its purpose;
- Limited purposes: data is collected and processed to meet one or more specific objectives defined in the General Terms of Use;
- Data minimization: only the data necessary to carry out the objectives pursued by the site are collected;
- Limited data retention period: data is kept for a limited period, of which the user is informed. If the retention period cannot be communicated to the user, this must be stated;
- Integrity and confidentiality: the data controller commits to ensuring the integrity and confidentiality of collected data.
To be lawful, under Article 6 of Regulation 2016/679, the collection and processing of personal data must meet at least one of the following conditions:
- The user has expressly consented;
- The processing is necessary for the performance of a contract;
- The processing is required by law;
- The processing is necessary for the legitimate private interests pursued by the data controller or a third party.
ARTICLE 3: PERSONAL DATA COLLECTED AND PROCESSED WHEN BROWSING THE SITE
A. Data collected, processed, and collection methods
The personal data collected on www.lesoleilho.com are:
- First and last name
- Address
- Postal code
- City
- Country
- Phone number
These data are collected when the user performs any of the following actions:
- Contact form
- Booking
Data collection and processing serve the following purposes: contact requests and commercial follow-up.
The data controller stores all collected data in the site’s computer systems under reasonable security conditions for a period of 13 months.
Bank details
For online payments, Le Soleilho uses Stripe, a PCI-DSS-compliant secure payment provider.
Your bank card information is never stored on our site and is only stored and processed by Stripe. Our site only receives a secure token enabling your payment, or future payments if needed.
Bank data are kept by Stripe as long as your customer account is active (13 months), and transaction history for up to 7 years to comply with legal requirements.
B. Transmission of data to third parties
Personal data collected by the site is not transmitted to any third party.
C. Data Hosting
The website www.lesoleilho.com is hosted by O2SWITCH, located at:
22–224 Boulevard Gustave Flaubert – 63000 Clermont-Ferrand – France
The host can be contacted at: 04 44 44 60 40 (free call from a landline, possible charges from mobile operators).
All data collected and processed by the site are exclusively hosted and processed in France.
ARTICLE 4: DATA CONTROLLER AND DATA PROTECTION OFFICER
A. Data controller
The data controller can be contacted as follows: Isabelle André – lesoleilho@proton.me
The data controller determines the purposes and means used in processing personal data.
B. Obligations of the data controller
The data controller agrees to protect collected personal data, to not transmit it to third parties without informing the user, and to comply with the purposes for which the data was collected.
The site has an SSL certificate to ensure secure transmission of data between the user and the site.
The data controller also agrees to notify the user in case of modification or deletion of the data, unless this would involve disproportionate efforts.
If the integrity, confidentiality, or security of the user’s data is compromised, the data controller commits to informing the user by any means.
ARTICLE 5: USER RIGHTS
In accordance with data protection regulations, the user has the following rights.
To exercise these rights, the user must provide their first name, last name, and email address.
The data controller must respond within 30 days.
A. User rights
a. Right of access, rectification, and deletion
The user may view, update, modify, or request deletion of their data by following this procedure:
Send an email
to lesoleilho@proton.me
b. Right to data portability
The user may view, update, modify, or request deletion of their data by following this procedure:
Send an email to lesoleilho@proton.me, specifying the email address linked to the concerned data.
to lesoleilho@proton.me
c. Right to restrict or object to processing
The user may request the transfer of their data to another site by following the same procedure as above.
Procedure:
Send an email
to lesoleilho@proton.me
d. Right not to be subject to automated decision-making
The user has the right not to be subject to a decision based solely on automated processing if it produces legal or similarly significant effects.
e. Right to determine data handling after death
The user may specify what should happen to their personal data after their death, in accordance with Law No. 2016-1321 of October 7, 2016.
f. Right to contact the relevant authority
If the data controller refuses a request, or if the user believes their rights are violated, they may contact the CNIL (https://www.cnil.fr) or any competent court.
B. Personal data of minors
Under Article 8 of Regulation 2016/679 and the French Data Protection Act, only minors aged 15 or older may consent to the processing of their personal data.
For minors under 15, consent of a legal representative is required.
The site may verify the age of the user or confirm parental consent by any means.
ARTICLE 6: USE OF COOKIES
The site may use cookie technology.
A cookie is a small file (under 4 KB) stored on the user’s hard drive, containing browsing information.
Cookies allow statistical analysis, traffic monitoring, easier navigation, and service improvement.
When cookies involve processing personal data, user consent is required.
Consent is valid for 13 months, after which the site will request it again. A l’issue de cette période, le site demandera à nouveau l’autorisation de l’utilisateur pour enregistrer des fichiers « cookies » sur son disque dur.
a. User opposition to cookies
Users may refuse cookies by configuring their browser or declining the cookie banner displayed upon visiting the site.
Disabling cookies allows browsing but may cause malfunctions for which. The site cannot be held responsible.
b. Cookies used by the site
The site uses:
• Session cookie
Additionally, third-party cookies may be stored, notably from:
Additionally, third-party cookies may be stored, notably from:
ARTICLE 7: MODIFICATION OF THE PRIVACY POLICY
This privacy policy can be viewed at any time at: Privacy Policy
The publisher may modify it to ensure compliance with current legal standards.
Users are encouraged to review it regularly to stay informed.
The latest update occurred on: 08/12/2025
ARTICLE 8: USER ACCEPTANCE
By browsing the site, the user acknowledges having read and understood this privacy policy and accepts its terms, particularly regarding the collection and processing of personal data and the use of cookies.